Say who it is for and what it teaches
Each activity names its audience and lists what a learner will know or be able to do afterwards.
- Outcomes are written before the content, not after.
- Outcomes use plain verbs: explain, apply, identify, decide.
Each activity names its audience and lists what a learner will know or be able to do afterwards.
Each activity shows its CPD hours or points, based on how long it takes a typical learner to complete.
The author has qualifications or current experience in the subject, and the provider keeps a record of it.
A second qualified person, who is not the author, reviews the activity for accuracy, currency and fit with the stated outcomes. Nothing is published until the review is signed off.
AI tools may be used to help draft, structure or illustrate content. A qualified human still owns every claim in it.
Each activity ends with a check of understanding matched to its outcomes. This can be a quiz, a short assessment or reflection questions.
The certificate shows the learner’s name, the activity title, CPD hours, completion date, the provider, and a unique certificate number.
Each activity carries a review date. It is re-reviewed at least every 24 months, and sooner if the law, a regulator’s rules or accepted practice changes.
Each standard is recorded as Met or Not met with the evidence examined. All eight must be met. A provider that misses one is told what is missing and may resubmit.
Verification lasts 24 months. Re-verification looks at a fresh sample. A verification that is not renewed comes off the register and the mark is withdrawn within 14 days.
A verified provider can be suspended or removed after a complaint is upheld, or if a sample check fails. How to report a concern
First edition. Eight standards, four mark rules and the verification method.
Comment period open to members, regulators, professional bodies and the public. Proposed changes are published with at least 90 days' notice to members.